Managed IT Support
Remote Computer and Printer Support
- Windows computer troubleshooting.
- Performance and software-related issue diagnosis.
- Application installation and configuration.
- Operating-system update assistance.
- Employee workstation and device setup.
- Peripheral configuration.
- Routine computer maintenance and user guidance.
- Business printer installation.
- Printer-driver assistance.
- Network printer configuration.
- Print queue troubleshooting.
- Scanner setup.
- Printer connectivity troubleshooting.
- Multi-device printer configuration.
Service boundary
Physical hardware repair cannot be completed remotely. Where on-site work is required, the client may need to engage a local technician or manufacturer service centre.